Privacy, cookies & terms

Who is responsible. The Liberia Cocoa Cluster secretariat is the data controller for this site. You can reach us at 17th Street, Sinkor, Monrovia, Liberia, or by email at secretariat@liberiacocoacluster.org. We handle personal data under Liberian law and, where the GDPR applies to you — because you are in the EU or EEA, or because you are dealing with an EU buyer through us — under that regulation too.

What we will never do. We do not sell personal data, we do not run advertising, and we do not use your data to make automated decisions that have a legal or similarly significant effect on you. Membership decisions are made by people at the secretariat.

Who else sees it. Payment processing is carried out by Flutterwave and PayPal, who act as independent controllers for the transaction itself. Email delivery and hosting are handled by our service providers under contract. If you accept analytics cookies, Google LLC receives the usage data described above.

Transfers outside the EEA. Liberia has no EU adequacy decision, and Google processes analytics data in the United States. Where GDPR applies, those transfers rely on Standard Contractual Clauses. Ask us and we will tell you which provider holds what.

Published profiles are public. That is the point of a directory. Anything in a company profile, product, listing or job post can be read by anyone and indexed by search engines. Keep personal contact details out of it unless you intend them to be found — use the enquiry form instead, which does not expose your address.

You can ask us to:

• Give you a copy of everything we hold about you, in a portable file.
• Correct anything that is wrong — most of it you can edit yourself in your desk.
• Delete your account and profile. Payment records stay for the 7 years accounting law requires; everything else goes.
• Restrict or object to a use you disagree with, including anything we do on the basis of legitimate interest.
• Withdraw consent at any time, without it affecting what was done before you withdrew it.

Signed-in members can do the first and the third themselves, immediately, from Your data in the member desk. Everyone else writes to secretariat@liberiacocoacluster.org and we answer within 30 days.

If you think we have got this wrong, tell us first — we would rather fix it. You also have the right to complain to your national data protection authority.

Essential, always on. A session cookie that keeps you signed in, and a language cookie that remembers whether you read the site in English or French. Both are first-party, neither tracks you across other sites, and the site cannot work without them.

Analytics, only if you say yes. Google Analytics tells us which pages earn their place. It stays switched off — the script is not even requested — until you accept, and you can change your mind here at any time.

The platform exists to connect Liberia's cocoa value chain. Listings, offers and prices are published by members and by the secretariat in good faith; verify commercial terms directly with your counterparty before committing. Market figures are reference information, not an offer to trade.

Members are responsible for the accuracy of their profiles and listings. Misrepresentation of certifications, volumes or verification status is grounds for suspension. Membership fees follow the published tier schedule and are not refundable once a membership year has started, except where required by law.

The secretariat may edit or remove content that is unlawful, misleading or abusive, and may suspend accounts that breach these terms. Liberian law governs these terms; disputes are heard in the courts of Montserrado County.